Terms & Privacy Policy

Last updated: 5 November 2026

This page has two parts: the Terms of Service, which are the rules for using Kovalent, and the Privacy Policy, which explains how we handle your personal data. By creating an account you agree to both.

Terms of ServicePrivacy Policy

Part A: Terms of Service

A1. Who We Are

Kovalent is an AI-powered academic workspace for Nigerian university students. It is operated by Kova Digital Technologies Ltd, a company registered in Nigeria and also known as KOVA Technologies ("we", "us", "our"). You can reach us at support@kovalent.cloud.

A2. Accepting These Terms

By creating an account or using Kovalent, you agree to these Terms and to our Privacy Policy below. If you do not agree, please do not create an account or use the platform.

A3. Who Can Use Kovalent

Kovalent is built for university students and is for people aged 18 and over. You must be at least 18 to create an account, and by signing up you confirm that you are. You must give accurate information when you sign up and keep it up to date.

A4. Your Account

You are responsible for keeping your password private and for everything that happens under your account. Do not share your account or let someone else use it. You can see the devices signed in to your account and sign them out from Settings. If you think your account has been compromised, change your password and contact us straight away.

A5. Plans, Payments and Renewals

Kovalent has a Free plan and paid plans (currently Premium and Pro). The current prices, allowances and features of each plan are shown on the Plans page inside the app, and prices are in Nigerian naira.

• You pay for a set period, and it does not renew by itself. A month is 30 days. A semester is the number of days shown on the Plans page. We never charge you again unless you choose to pay again.
• Payments are handled by Paystack. You pay on Paystack's secure page by card, bank transfer or USSD. We do not see or store your card number, card PIN or bank login details.
• Your plan starts after the payment is confirmed. This is usually within seconds. If your payment succeeded but your plan did not switch on, contact us with your payment reference.
• Paying for the same plan again adds time on top of the time you have left. Switching to a different plan starts the new plan straight away and replaces the time left on the old one. We do not pro-rate or convert the remaining time.
• When a paid plan ends, your account returns to the Free plan. Your content stays, but Free limits apply. If you are over the Free storage limit you may not be able to add new files until you are back under it. We will not delete your existing files because your plan ended.
• Refunds. Once a paid plan is active, payments are not refundable. If you were charged but your plan was not activated, or you were charged twice for the same thing, contact us within 14 days with your payment reference and we will correct it or refund you.
• Changes. We may change prices, allowances and features for the future. A price change never affects a period you have already paid for. We will tell you where practical if a change significantly reduces what a plan includes.

A6. AI Allowances and Fair Use

Each plan includes an AI allowance measured in tokens. A token is a small piece of text that the AI reads or writes, so longer questions, longer answers, longer chats and uploaded material use more of your allowance. Allowances are set per time window and per day, and you can see how much you have used in the app. When you reach a limit, AI features pause until the allowance resets.

Please use the AI for your own studies. Do not use scripts or automated tools to send requests, do not resell access, and do not try to get around the limits.

A7. VIP Status and Early Access

We may give some users VIP status, which can include a VIP badge, early access to new tools, and sometimes Pro access for a period. VIP status and early access are granted at our discretion. They are not something you can buy and they are not part of a paid plan. We may change or remove them at any time. Tools in early access are still being tested, so they may change, stop working, or be removed.

A8. AI Features and Their Limits

Kovalent's AI tools (summaries, quizzes, study planning, past-question help and Q&A) are powered by Google's Gemini AI. When you use them, the text, questions or files you provide are sent to Google to generate a response. Please avoid sending highly sensitive personal information that is not needed for your coursework.

AI-generated content can be wrong or incomplete. It is there to support your learning, not to replace your lecturers, your textbooks or your own judgement. Always check important information yourself, especially before an exam or a submission deadline. You are responsible for following your institution's rules about the use of AI in coursework.

A9. Your Content

You own the notes, assignments, files and other content you create or upload. You give us permission to store, process and display it as needed to run Kovalent for you, including sending it to our service providers (such as the AI and file storage providers listed in the Privacy Policy). You confirm that you have the right to upload what you share.

A10. Acceptable Use

You agree not to:

• upload content that is illegal, harmful, or infringes someone else's rights;
• try to access another person's account or data;
• attack, overload, probe or interfere with Kovalent or its security;
• use Kovalent to cheat in an exam or to impersonate someone; or
• create accounts to avoid a limit or a suspension.

A11. Suspension and Ending Your Account

We may suspend or close an account that breaks these Terms or puts other users or the platform at risk. You can delete your own account at any time from Settings. Deleting your account is permanent. Your courses, notes, assignments and other data cannot be recovered afterwards, and a paid plan that is still running is lost without a refund.

A12. Service Availability

We work to keep Kovalent reliable, but we do not promise it will always be available, fast, or free of errors. We are still building the platform, and features may change. AI features depend on third-party services and may be slow or temporarily unavailable.

A13. Limits on Our Responsibility

Kovalent is provided "as is". To the fullest extent allowed by Nigerian law, we are not liable for indirect or consequential loss, for loss of data you did not back up, or for results that come from relying on AI-generated content. Nothing in these Terms removes any right you have under Nigerian law that cannot be excluded. We recommend keeping your own copy of important academic work.

A14. Our Property

The Kovalent name, logo, design and software belong to Kova Digital Technologies Ltd. These Terms do not give you any right to use them except to use the service as intended.

A15. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. If we have a disagreement, please contact us first so we can try to sort it out. If it cannot be resolved, the courts of Nigeria have jurisdiction.

A16. Changes to These Terms

We may update these Terms as Kovalent grows. When a change is important, we will tell users in the app or by email where practical. If you keep using Kovalent after a change takes effect, you accept the updated Terms.

Part B: Privacy Policy

B1. Who Is Responsible for Your Data

Kova Digital Technologies Ltd decides how and why your personal data is used on Kovalent, which makes us the data controller under the Nigeria Data Protection Act 2023 (NDPA). For any privacy question or request, contact support@kovalent.cloud.

B2. What We Collect

• Account information: your full name, email address, and a password that is stored in encrypted form, never in plain text.
• Academic and profile information you choose to add: university, department, level, matric number, and, if you fill them in, study goals, learning preferences and similar details.
• Content you create: courses, notes, assignments, grades, study plans, past questions, uploaded files and your AI conversations.
• Payment information: your email, the plan you bought, the amount, the payment reference, the payment channel and the date. Paystack handles your card or bank details. We do not receive them.
• Usage and security information: sign-in times, the devices and browsers you sign in from, IP address, security events such as password changes, how much AI allowance you use, and the date you were last active.
• Reports and messages: anything you send us through the report button or by email.
• Settings stored in your browser: to keep you signed in and remember your preferences, Kovalent stores a sign-in token and some settings in your browser's local storage. We do not use advertising cookies.

B3. Why We Use Your Data

• To provide Kovalent (this is needed to give you the service): running your account, showing your courses, notes and assignments, producing AI responses, applying your plan and processing payments.
• To keep Kovalent safe: detecting fraud and abuse, protecting accounts, and fixing problems. We have a genuine interest in doing this.
• To meet legal duties, such as keeping payment records.
• With your consent, for optional things such as AI personalisation from your profile and product update emails. You can withdraw your consent at any time in Settings.

We do not sell your personal data. We do not use it for advertising.

B4. AI Processing and Personalisation

When you use an AI feature, we send the text, questions and files needed for that request to Google's Gemini service, together with our own instructions to the AI. We do not use your content to train our own AI models.

Kovalent can also use details from your profile to make AI answers fit you better, for example your level, course, goals and learning style. This is optional and only works if you turn it on in your settings. When it is on, a short summary of those details is added to your AI requests. You can turn it off at any time.

B5. Who We Share Data With

We use trusted service providers to run Kovalent. They only get the data they need to do their job:

• Google (Gemini AI): processes the content of your AI requests.
• Paystack: processes payments.
• MongoDB Atlas: stores our database.
• Railway and Vercel: host the Kovalent server and website.
• Cloudinary: stores the files you upload.
• Resend: sends emails such as verification codes and security alerts.

We may also share data when the law requires it, or to protect the rights and safety of our users and of Kovalent.

B6. Transfers Outside Nigeria

Some of these providers store or process data outside Nigeria. When your data is transferred abroad, we rely on providers that apply appropriate safeguards, as the NDPA requires.

B7. How Long We Keep Your Data

We keep your data while your account is open. When you delete your account from Settings, your courses, notes, assignments, files and other content are deleted. We may keep a record of payments you made for as long as accounting, tax or dispute-handling needs require. Copies in our providers' backups, if any, are removed on their normal schedule.

B8. How We Protect Your Data

We protect Kovalent with encrypted passwords, secure connections, protection against repeated failed sign-ins, session controls that let you sign out other devices, and security monitoring. No online service can be completely risk-free, so please use a strong password that you do not use anywhere else.

B9. Your Rights

Under the NDPA you have the right to:

• know how your data is used;
• access the personal data we hold about you;
• correct data that is wrong or incomplete;
• ask us to delete your data (you can also delete your account yourself in Settings);
• object to or ask us to restrict some uses of your data;
• withdraw your consent where we rely on it; and
• receive your data in a commonly used format.

To use any of these rights, email support@kovalent.cloud. We will reply as quickly as we can and within any time limit the law sets. If you are not happy with how we handle your data, you can complain to the Nigeria Data Protection Commission.

B10. Age Requirement (18+)

Kovalent is only for people aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe someone under 18 has created an account, please contact support@kovalent.cloud and we will delete the account and its data.

B11. If Something Goes Wrong

If a security incident puts your personal data at risk, we will tell the people affected and the Nigeria Data Protection Commission within the time the law requires, and explain what happened and what to do.

B12. Changes and Contact

We may update this Privacy Policy as Kovalent changes. The date at the top shows when it was last updated, and we will tell you about important changes where practical. Questions about your data or about these Terms can be sent to support@kovalent.cloud.

Thank you for trusting Kovalent with your academic work. We built this for students, and your feedback genuinely shapes what we build next.